As the founder of Transformative Journey Management, I am committed to exceeding performance expectations and fostering sustainable growth within the organization. With a robust background in healthcare management and operational excellence, as well as a bachelors in Healthcare Management, I have successfully designed and implemented performance evaluation systems and professional development programs aimed at nurturing employee talent and improving retention rates.

My strategic approach to financial operations includes meticulous budgeting, billing, and collections management, ensuring fiscal health and strategic resource allocation. I have enhanced billing operations through proactive oversight of accounts payable and receivable processes, leading to improved collections procedures and efficient resolution of insurance claims while maintaining compliance with industry regulations.

In previous roles as Practice Manager, I directed recruitment, hiring, and training initiatives, building cohesive and efficient teams. I developed comprehensive onboarding processes and robust staff performance evaluation systems to elevate team potential and leadership capacity. My collaborative approach to marketing strategies has significantly increased patient volume and organizational visibility through community engagement and educational outreach initiatives.

I have successfully negotiated contracts with vendors to secure essential supplies while ensuring cost efficiency. Moreover, my commitment to quality service delivery and operational efficiency has led to the implementation of electronic health record (EHR) systems and health IT solutions that enhance communication and collaboration among staff, patients, and external stakeholders.

Throughout my career, I have prioritized compliance with regulations such as HIPAA, OSHA, and financial standards, while implementing quality assurance and risk management programs to uphold the highest standards of patient care. I am passionate about driving strategic growth plans, fostering community partnerships, and ensuring that our organization remains at the forefront of the healthcare industry.

"Improvise, Adapt, and Overcome- together we navigate any challenge and achieve success" - Anne Robinson

Hi, I'm Michael Robinson, the Director of Onboarding at Transformative Journey Coaching. At just 24, I've had quite the journey that's shaped my passion for helping others. I graduated high school in 2013 and took some time to figures things out, but I eventually hit a Turing point in my life where I realized I wanted more. It was then that I enrolled at Porter & Chester in the CADD program, thinking it would lead me to a lucrative career.

Three years ago, my mom came to me needing help with her growing business. She had so many clients that she couldn't keep up with the workload. I thought, "What do I have to lose?" and jumped in to lend a hand. As I got more involved, I saw the impact her work had on people's lives, and I knew I wanted to be a part of that transformation.

Now, I focus on helping our clients understand the incredible journey they're about to embark on with us. My role involves engaging clients and ensuring that they complete all necessary paperwork, but it's so much more than just that. I help clients figure out exactly what they need and which program will work best for them. Having experienced the benefits of this program firsthand thanks to my mom's guidance, it's easy for me to coney how life-changing it can be.

I'm excited to be part of a team that's dedicated to supporting individuals on their path to growth and fulfillment. When I'm not working, I enjoy spending time with my family and exploring new interests that inspire me to keep growing.

"True change starts when we dare to invest in ourselves and embrace the journey ahead." - Michael Robinson